Enzo Yen-Yi Chiang

Service Design (MA)

Unison: An AI-assisted conversation platform that helps local council public servants to promote inclusive community engagement by facilitating resident involvement and integrating diverse perspectives.

Library of Living Mind: A social prescribing service available in local libraries, designed to empower individuals aged 65 and older to transition smoothly from working life to retirement. This initiative fosters the sharing of knowledge and the formation of interest-oriented communities, ensuring continuous engagement and promoting healthier aging.

Showcasing our research at the IC x RCA Design for Global Challenges Summer School 2024

In partnership with the London Business School, we undertook a project to help Ek Tara, an Indian rural education charity, develop a sustainable recruitment strategy using behavioral economic interventions

About

I am Enzo Chiang, a strategic designer and innovation consultant with a background in communication and service design. I value design as a process of imagining and planning for the pleasure of everyday things. I am passionate about making the design mindset accessible and experiential for the general public, empowering people to project a desirable future through the power of design. I collaborate with private and public organisations to develop innovation strategies that drive behavioural change and harness emerging technologies to make design interventions even more powerful.

I am honoured to have received the Student Notable in the Core77 Design Awards 2024 for one of my social impact projects during my studies. Currently, I am working on a research project to build a communication platform for citizens and public servants to exchange information more efficiently, leveraging AI advancements.

Feel free to get in touch with me on Linkedin

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