Jiangke Chen
About
I am Jiangke Chen, with a background in Industrial Design from the China Academy of Art and an MA in Service Design from the Royal College of Art. I have a forward-thinking and innovative design perspective, capable of generating trend-setting insights. I believe that in the AI era, designers must evolve and reform, avoiding the trap of ‘technology-driven innovation.’ While technological advancements are important, we must focus on the ‘meaning’ and ‘why,’ ensuring that AI solutions are user-centered and meaningful. Fortunately, one of the key strengths of service design is problem framing and gaining insights into user and market, technology and business trends.
I want to explore and practice the integration of business thinking, design thinking, and future thinking to propose desirable measures that address major challenges more swiftly.
During my time at RCA, I collaborated with Aegon to establish a retirement planning service. This platform visualizes users’ futures as personalized, ever-growing islands, promoting sustainable investment and encouraging millennials to save for their future. Additionally, during the IRP, we created an emotion-centric AI platform with an emotional heat map that fosters immediate, empathetic, and safe connections.
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